Clearly a white front plate was not enough to satisfy curiosity. Though we aren’t able to verify this ourselves, Chinese site Apple.pro has a couple shots of what it claims to be the white next-gen iPhone, almost fully assembled (the front plate looks like it hasn’t been snapped in all the way) and casually lounging next to the black model we’ve gazed upon so many times at this point. Is this enough for us to trust and comfortably change our palette preferences? Nah, but surely 15 days until expected confirmation can’t be too excruciating of a wait. White next-gen iPhone apparently materializes in full form originally appeared on Engadget on Sun, 23 May 2010 11:14:00 EDT. Please see our terms for use of feeds . Permalink
As you might’ve notice, either here on the site or likely elsewhere on the internet , we at Engadget have a somewhat of an affinity to social networking. With a new screen sitting saving us some screen real estate, we decided to give a number of Twitter and other pro-social apps a go for perennially staying connected to our online friends — so long as there’s a decent WiFi connection nearby. Here’s the highlights from what we’ve toyed with, and stay tuned for even more roundups on the horizon. Twitterific for iPad (free; $4.99 for Pro account) – Definitely the best Twitter app on the iPad so far (pictured above). It works great in portrait and landscape, contextual links conveniently pop out and photos even get special format treatment. No option to upload photos when tweeting, but we’re guessing with a lack of a camera, it didn’t seem as necessary an addition — we like to show off our screen captures and saved browsing images, but hey, that’s just us. The only deterrent for power users is that you can only view one column at a time, but with lists, saved searches, and all other thread options easily accessible from the leftmost column, we didn’t find it too inconvenient whatsoever. [ See in iTunes ] Continue reading iPad apps: Twitter and social networking essentials iPad apps: Twitter and social networking essentials originally appeared on Engadget on Sun, 04 Apr 2010 22:16:00 EST. Please see our terms for use of feeds . Permalink
welcome to s.ourced.com Even if we can all agree that we hate hold times and the awful choice in music, customer service is one of those incredibly subjective experiences. When it comes to Apple I seem to hear from people who swear by it just as much as people who swear at it. From a more objective standpoint, though, it seems that Apple has done a pretty good job of serving its customers as needed, having nabbed the number three spot in BusinessWeek’s annual customer service survey. In its bronze medal position, Apple earned A+ ratings in both the qualify of staff and efficiency of service; its overall score increased by almost ten percent over its 2009 rating. In particular, the company earned plaudits for its Genius Bar and new roving check-out system. Of those surveyed, 66 percent said they would definitely recommend the brand and 58 percent said they would definitely repurchase the brand. The two companies that beat out Apple were retailer L.L. Bean and insurance and banking company USAA. The information in BusinessWeek’s survey was compiled in part from numbers collected by well-respected market research firm J.D. Power and Associates, along with an additional survey material collected from a panel of BusinessWeek readers. Amusingly enough, Apple may have had a hand in besting itself. There’s a lengthy article at BusinessWeek about the second place USAA (in the interest of full disclosure, USAA is my bank, credit card company, and insurance company), which talks about how the company has improved its service through the use of technology–in particular its innovative iPhone app , which allows the depositing of checks online and initiating insurance claims. Still, as Apple was 20 places above its nearest competitor, Dell, I’d say there’s not a whole lot for the company to worry about. Five Filters featured article: Chilcot Inquiry . Available tools: PDF Newspaper , Full Text RSS , Term Extraction .
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Apple Ranks Third in Customer Service Survey