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welcome to s.ourced.com Even if we can all agree that we hate hold times and the awful choice in music, customer service is one of those incredibly subjective experiences. When it comes to Apple I seem to hear from people who swear by it just as much as people who swear at it. From a more objective standpoint, though, it seems that Apple has done a pretty good job of serving its customers as needed,  having nabbed the number three spot in BusinessWeek’s annual customer service survey. In its bronze medal position, Apple earned A+ ratings in both the qualify of staff and efficiency of service; its overall score increased by almost ten percent over its 2009 rating. In particular, the company earned plaudits for its Genius Bar and new roving check-out system. Of those surveyed, 66 percent said they would definitely recommend the brand and 58 percent said they would definitely repurchase the brand. The two companies that beat out Apple were retailer L.L. Bean and insurance and banking company USAA. The information in BusinessWeek’s survey was compiled in part from numbers collected by well-respected market research firm J.D. Power and Associates, along with an additional survey material collected from a panel of BusinessWeek readers. Amusingly enough, Apple may have had a hand in besting itself. There’s a lengthy article at BusinessWeek about the second place USAA (in the interest of full disclosure, USAA is my bank, credit card company, and insurance company), which talks about how the company has improved its service through the use of technology–in particular its innovative iPhone app , which allows the depositing of checks online and initiating insurance claims. Still, as Apple was 20 places above its nearest competitor, Dell, I’d say there’s not a whole lot for the company to worry about. Five Filters featured article: Chilcot Inquiry . Available tools: PDF Newspaper , Full Text RSS , Term Extraction .

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Apple Ranks Third in Customer Service Survey

These days you can get a lot more than just travel insurance from Columbus Direct.  They started back in 1988 when no one else was selling travel insurance direct to the public.  It was then a small office in the heart of the City in Devonshire Square.

Since then, they have gradually added more and more products so that now you can buy almost any type of insurance from Columbus Direct.  Their latest products include home insurance, motor insurance, income protection, health and life insurance.

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Visit the Churchill site to get the very latest deals

What has Churchill been up to?  It seems that the latest  idea from Churchill  is to make Churchill the dog into a major TV personality and celebrity.  He appears all over the country doing different stunts and raising money for charity whilst promoting Churchill Insurance.  He now even has a facebook page!

So what are the latest deals from Churchill Car Insurance?

Churchill are currently offering 15% online discount on car insurance and 50% off home insurance.

They offer Annual travel insurance for £36.95 and you can get 10% of breakdown cover, or you can get FREE breakdown cover when you buy car insurance.

Visit the Churchill site to get the very latest deals

The Churchill website is constantly updated and refreshed and uses the latest technology.  They are renowned for great customer service.  All in all a very solid brand with a good portfolio of products.

Are you interested in reducing your carbon footprint and helping to save the planet in the process. Check out the green insurance company for a quote.

For every tonne of Carbon Dioxide (CO2) that our customers vehicles give off, we will plant enough trees to offset this. Our projects are UK based, independently verified and approved by the Forestry Commission. Over the next 12 months, we hope to plan over 60,000 new trees. For each year a customer remains we will continually plant new trees to offset their car emissions.